03Case studyHairitage
Hairitage by Mindy McKnight. Ground truth at catalog scale.
A 38-SKU haircare line sold across Walmart with a 6M-subscriber YouTube creator behind it. Shopthru.ai ran the deepest ground-truth pass we have on any merchant and drafted the rewrites before the brand had to choose what to ship.
- Industry
- Beauty
- Headline outcome
- 8,407 facts checked
Measured every fact AI said about every SKU.
The team compared 8,407 product fields between AI-quoted facts and the live catalog. By far the largest GT pass run on the platform. 4,160 came back exact-match, 2,482 mismatched, 1,753 fuzzy. Mismatches concentrated on price (205) and availability (53) for the primary catalog.
- 8,407ground-truth field comparisons
- 30%mismatch rate across catalog
- 38SKUs covered, every variant audited
Simulated 8 rewrites in shadow. Nothing went live until tested.
The team drafted 8 shadow PDPs (S.O.S. Deep Moisture, Outta My Hair, So Over Your Oil Control Shampoo, and 5 more) each pre-scored for AI-citation likelihood across ChatGPT, Perplexity, and Gemini. The brand sees the projected lift before approving the ship.
- 8 shadow product pages drafted, each split-tested against the live PDP
- 2,710 source recommendations generated (Ulta, Reddit, Walmart reviews)
- Every shadow page carries an EEAT score and a citation-likelihood projection
Shipped the queue: 2,595 action items, prioritised, drillable to the cell.
CONTENT_FIX and SOURCE_OUTREACH lead the queue, focused on category-cohort visibility ("sulfate-free cleansers", "frizz control coastal California"). Every item links back to the exact LLM execution that surfaced it, so the merchant team can verify before approving.
Compounded: the shadow-page primitive is now standard for any catalog over 20 SKUs.
Drafting in shadow before shipping live was a Hairitage-scale necessity that became the platform default. Every multi-SKU catalog now gets shadow rewrites with the same pre-scoring model. The merchant chooses what to push. The team already knows what will move the needle.